Your Privacy Is Our Priority
Here you will find complete transparency about how your personal information is collected, stored, and used on the bjoy7 platform.
1. Introduction
bjoy7 ("we", "our", or "platform") operates a safe and reliable online gaming environment for users in Bangladesh. This Privacy Policy applies to the bjoy7 website bjoy7.cam. It describes what personal information we collect, how we use that information, with whom we share it, and what measures we take to protect your information.
By registering on bjoy7 or using the platform, you fully accept and agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform and contact us.
This policy may be updated from time to time. Your continued use of your account will be taken as your acknowledgment of the latest changes.
2. What Information We Collect
bjoy7 may collect the following types of information for the purpose of providing various services:
2.1 Information You Provide Directly
When you register on bjoy7 or manage your account, we collect:
- Full name and date of birth (for age verification — our platform is only for users aged 21 and above)
- Valid email address
- Payment information (such as bKash, Nagad, Rocket, or Upay number — only to complete transactions)
- Password (stored in encrypted form)
- Information required for identity verification
2.2 Automatically Collected Information
When you browse or use the bjoy7 platform, our system automatically collects certain technical information:
- IP address and browser type
- Device type (mobile, tablet, or desktop)
- Operating system and browser version
- Cookie and session data
- Page visits, click events, and usage patterns
- Login and logout times (Bangladesh Standard Time, BST UTC+6)
2.3 Transaction Information
A record of every financial transaction is stored in our system, including deposit amounts, withdrawal amounts, the payment method used, and the date and time of the transaction.
3. Purpose of Using Your Information
bjoy7 uses your information only for the following purposes:
3.1 Account Management and Service Delivery
- Creating, verifying, and managing your bjoy7 account
- Delivering gaming and betting services without interruption
- Processing deposit and withdrawal transactions
- Managing bonuses, promotions, and the VIP program
3.2 Security and Fraud Prevention
- Detecting and preventing unauthorized access
- Preventing money laundering or fraud
- Verifying age — allowing only users aged 21 and above to use the platform
- Monitoring suspicious activity
3.3 Customer Support
- Resolving your issues or complaints
- Providing 24/7 live chat support in Bengali
- Notifying you of important updates or changes to services
3.4 Platform Improvement
- Analyzing and improving the user experience
- Identifying and resolving technical issues
- Planning new features and games
4. Information Sharing Policy
bjoy7 does not sell, rent, or exchange your personal information to third parties. However, limited information may be shared in certain specific situations:
4.1 Payment Processors
To complete financial transactions, we share limited information with authorized payment providers such as bKash, Nagad, Rocket, and Upay. These third parties are governed by their own privacy policies.
4.2 Technology Partners
To ensure platform functionality, necessary session information may be shared with game providers such as PG Soft, Pragmatic Play, JILI, or Spribe. This information is not linked to any personal identity.
4.3 Legal Obligations
If required by a court order, government directive, or any other legal obligation, we may provide information to law enforcement agencies.
Outside of the situations above, bjoy7 never shares your information with any third party.
5. Cookie Policy
The bjoy7 website uses cookies. Cookies are small text files stored in your browser that help our platform remember your preferences and improve services.
5.1 Cookies We Use
- Essential Cookies: Required for login sessions and security
- Functional Cookies: For saving your language and display preferences
- Analytics Cookies: For understanding platform usage patterns
5.2 Cookie Controls
You can control or disable cookies by changing your browser settings. However, disabling certain essential cookies may prevent you from using some features of bjoy7.
6. Data Security Measures
bjoy7 has adopted industry-standard technical and organizational measures to protect your personal information:
- SSL Encryption: All data transmitted on the platform is encrypted using SSL/TLS technology
- Password Hashing: Your password is never stored directly — it is kept only in hashed form
- Server Security: Our servers undergo regular security testing
- Access Controls: Only authorized staff can access your information
- Regular Audits: Our security measures are regularly verified by third parties
While we strive to ensure the highest level of security, no internet-based method is 100% secure. You are therefore also responsible for keeping your account password confidential.
7. Data Retention Period
bjoy7 retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, information may be retained for a set period for the following reasons:
- Financial transaction records: as required by legal obligations
- For dispute resolution or legal claims
- For fraud prevention and security purposes
Once the retention period ends, your information is securely deleted or anonymized.
8. Your Rights
As a bjoy7 user, you enjoy the following rights:
8.1 Right to Access Your Information
You may request to know what information we hold about you. We will provide that information to you within a reasonable time.
8.2 Right to Correct Your Information
If any incorrect information exists in your account, you can contact our support team to have it corrected.
8.3 Right to Close Your Account
You may request to close your bjoy7 account at any time. After the account is closed, we will not use your information except as required by legal obligations.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages from bjoy7, you can let our support team know at any time.
To exercise these rights, contact us at: [email protected]
9. Children's Privacy
The bjoy7 platform is only for users aged 21 and above. We do not knowingly collect or process any personal information from minors. If we become aware that a minor has registered on our platform, that account will be immediately closed and the related information deleted.
If a parent or guardian believes their child is using this platform, please contact us immediately.
10. Third-Party Links
The bjoy7 website does not contain links to external websites. However, game providers (such as PG Soft, Pragmatic Play, JILI, and Spribe) follow their own separate privacy policies for their services. bjoy7 is not responsible for their data collection practices.
11. Changes to the Privacy Policy
bjoy7 reserves the right to update this Privacy Policy from time to time. If there are significant changes, we will publish a notice on the website or notify you by email. Continued use of the platform after any changes will be taken as your acceptance of the new policy.
The "Last Updated" date at the top of this page always indicates the most recent version.
12. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the bjoy7 support team:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali from any page on the website
- Hours: Bangladesh Standard Time (BST, UTC+6)
Our support team is available seven days a week, around the clock, to assist you.